Privacy Policy

Last Updated: May 1, 2025

Introduction

At Cindy, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our voice research assistant.

Information We Collect

We only collect information necessary to provide and improve our services:

  • Usage Data: Information about how you use Cindy, including features used and performance data.
  • Feedback: Any feedback or suggestions you provide to help us improve.
  • Account Information: If you create an account, we collect your email address and preferences.

We do not collect or store your voice recordings or the content of your research queries by default.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your requests and provide customer support
  • Send you updates and marketing communications (with your consent)
  • Monitor and analyze usage patterns to improve user experience
  • Detect and prevent technical issues, fraud, and other malicious activities

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular security updates and patches

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where applicable)
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us at privacy@cindy-ai.com.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically for any changes.